Crossroads AU Reviews
(Rated by 1472 users)
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Are you looking for ways to save money when shopping at Crossroads AU. Our Crossroads AU coupon codes can help you do just that! Over 1472 customers have already used our coupons to save an average of $63 with Crossroads AU discount codes. There are currently 20 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
- PayPal
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Return Policy4.0
- Good Value4.3
- Shipping & Delivery4.3
- Customer Service4.3
- Price & Quality4.3
Recent Customer Reviews (9)
Luca Weiss
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Keira Bevan
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Sarah Schäfer
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Noah Hilton
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Concordia Romani
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Eddie Young
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Saïda Drenthen
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Mary Barraza
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Mary Khoury
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Crossroads AU Pricing
Dresses
$10 - $129.99
Payment Methods
Accepted Payment Options:
Prices for items on Crossroads.com.au vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For Crossroads AU credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Crossroads AU Pros & Cons
Pros
1
Customer Service: Crossroads has a high customer service rating, with a 4.3 out of 5 score for customer service.
2
Return Policy: The return policy is clear, allowing for returns within 30 days with specific conditions for original condition and packaging.
3
Online Banking: Users can manage their accounts online, including viewing real-time balances, transaction histories, and transferring funds.
4
Bill Pay: Convenient bill pay options are available, allowing for one-time or recurring payments.
5
eStatements: Early access to statements is provided through Home Banking.
6
Exclusive Offers: Signing up for an account can offer exclusive promotions and rewards.
CONS
1
Shipping Issues: Some customers have reported issues with shipping and customer service.
2
Return Shipping Costs: Customers are responsible for return shipping costs, except for faulty or incorrectly supplied items.
3
Hygiene Restrictions: Certain items like earrings, underwear, and swimwear cannot be exchanged or refunded due to hygiene reasons.
4
Third-Party Products: Third-party products may incur additional customs charges and duties.
5
Limited Office Hours: Customer service is only available from Monday to Friday, 9:00 AM to 5:30 PM AEST, and closed on public holidays.
Crossroads AU Features and Benefits
Features
Free Delivery Over $150
No shipping costs for orders over $150 within Australia
Flat Delivery Fee Under $150
$12.95 flat fee for predictable shipping costs on smaller orders
Multiple Delivery Options
Standard delivery, Click & Collect, and Parcel Point for customer convenience
30-Day Returns
Ample time to return items within 30 days of purchase
Store Returns for Exchange or Credit
Choice of exchange or Credit Note/Gift Card when returning to any Crossroads store
Warehouse Returns for Refund
Full refund available for change of mind when returned to warehouse
Free Return Shipping for Faulty Items
Mosaic Brands covers return delivery costs for faulty or incorrectly supplied items
Extensive Product Range
Variety of Tops, Dresses, Outerwear, Bottoms, Accessories, and Home & Living items
Promotions and Sales
Fixed Price Promos, Flash Sales, Designer Flash Sales, and Clearance with items as low as $10
Multiple Payment Methods
Accepts Visa, Mastercard, Amex, Afterpay, and PayPal for flexible payments
Secure Transactions
128-bit SSL encryption ensures safe online shopping
High Customer Service Rating
4.3 out of 5 score for reliable support
Clear Return Policy
Detailed guidelines for returns, exchanges, and conditions to ensure customer satisfaction
Competitive Pricing
Dresses and clothing from $10 to $129.99, with clearance discounts
Exclusive Offers
Promotions and rewards available by signing up for an account